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FAQ

What are Footbionics?
Footbionics are a prefabricated custom orthotic device designed specifically for the practitioner to immediately dispense as a part of their treatment regime. Footbionics come in many different models for different foot types or conditions they are used.

Where can I purchase Footbionics or BioMedical orthoses?
If you are a registered New Zealand podiatrist you have full exclusive access to all of our product range for purchase. Our BioMedical range is available for both NZ podiatrists and orthotists. Outside of New Zealand please contact your local distributor for product sales. You will need to be a NZ podiatrist or orthotist or UK podiatrist (and register with us online) to be able to purchase our products online. If you are a patient who wants to use our orthoses then you will find our product stocked at most large or prominant podiatry clinics. Sorry but we cannot sell our products directly to the public!

Who are Footbionics?
Footbionics are a Kiwi (New Zealand) Christchurch based company who design, develop and create orthotic devices and orthotic additions.

What are Footbonics made of?
Footbionics are made from a specially balanced combination of EVA (Ethylene vinyl acetate) and PE (Polyethylene) foams. The EVA provides good impact absorption and assists in comfort whilst PE provides shape retention and rigidity. Different models have different ratios of the EVA / PE blend. Several of our models also include OrthoLite cushioning and PORON cushioning materials for added comfort and protection. These materials are extensively used in modern athletic footwear.

What are BioMedical Orthoses?
BioMedical orthoses are a new orthotic brand created by Footbionics Ltd. BioMedical Ezi-Fit are a more generic "ready to use" orthotic device that do not necessarily require practitioner customisation.

How are they customised?
You may receive Footbionics as a part of your medical treatment. These will be prescribed based upon your condition, activity or foot type. To further customise the product they are heated to soften the foam so that they mould to the shape of your foot. Additional modifications however may be made with foam wedging (or posts) or the addition of cushioing. These are added to provide more support or to simply offload an area. The final product may end up looking quite different from its original state.

How long does it take to receive product I order?
If you live in New Zealand we can nearly always provide product the day following your order. This is of course dependant upon your location and when the order is placed. Orders placed before 2pm should arrive at most main townships or centres the next working day. If you live in Australia you must order through our distributor OAPL or DJO Global. Your order should arrive within 1-2 working days.

How can I place an order?
As long as you are a New Zealand registered podiatrist or orthotist you can place an order by several different methods either by phone, fax, email, or placing an order online. If you are not a podiatrist or orthotist however are a medical practitioner then contact us for details on eligibility.  You must register with us before you can place and order. Simply register your business details and we will get back to you with your confirmation usually within 24 hours. If you are practising in a country other than NZ or Australia we would need to first approve your business or direct you to one of our distributors..

How long do I wear my orthoses for?
This depends upon what they were prescribed for. Pre-fabricated orthoses like Footbionics are more frequently utilised as a part of a treatment for pain or discomfort. That is they can be dispensed immediatey and for some they need only be used until the condition resolves. Given the comfort of our range many users continue to wear their orthoses long after their condition has healed. If you have been prescribed orthoses to maintain foot posture or correct an abnormal foot position then you will probably need to continue to wear these at the advice of your practitioner. Many patients will go on to have a more permanent prescription type of orthotic manufactured if they require an orthotic long term.

How long will my orthoses last for?
The answer to this varies. Like an athletic shoe the foam material of our orthoses is compression moulded for durability. This material will however continue to compress with use. The softer the material the faster the compression. Variables such as body weight, number of steps taken, shoes they are worn in, and activities performed will all contribute to wear. Generally 6-12 months is the life span they are designed for. Our firmer density models however are more durable and can extend past 12 months. Some patients can however get 2-3 years use (or longer) from our products - even our softer orthotic models! Understand however that your orthotic is likely to become less efficient within this time - just like your shoes.


 

 


 

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Copyright © Footbionics 2013. All Rights Reserved

About Us

We are a proud Kiwi company
who punch well above our weight!
By listening to practitioners and
their patients we've completely 
revolutionised orthotic therapy.
 

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email: info@footbionics.com

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