- Track your orders
- Save your details for express checkout
- Note that you must be an approved clinician to register and order.
Privacy of our Email Lists
Individuals join our mailing lists and are added to our email database using the forms provided on this web site. We do not sell, rent, loan, trade, or lease the addresses on our lists to anyone.
We strive to send e-mails only to those who want to receive them. If you have received communication then you will have registered on our website. In some situations however we may have obtained your e-mail address through a conference, event or promotion. If you would not like to receive e-mails from us, please use the 'unsubscribe' link located at the bottom of our email communications.
Website data security
When you add your details, submit a form on this website such as an enquiry or a simple site search via our website, a secure server is used.
We use industry standard data encryption for transmission of any personal information including credit card details you provide online. Known as SSL (Secure Sockets Layer) protocol, you can check this is active by looking for the padlock symbol on many browsers. SSL allows a secure connection between your web browser and our web server, using a private (or secret) key to encrypt the information.
We use a PCI Compliant third party payment gateway DPS and PayPal, to process credit cards online. We do not store your credit card details online. All credit card transactions are processed online in realtime and protected by industry standard security standards. EG. SSL
When you purchase products via our website, a secure server is used. We use industry standard data encryption for transmission of any personal information including credit card details you provide online. Known as SSL (Secure Sockets Layer) protocol, you can check this is active by looking for the padlock symbol on many browsers. SSL allows a secure connection between your web browser and our web server, using a private (or secret) key to encrypt the information. This encryption provides greater consumer protection than many forms of offline credit card payments.
Our ecommerce platform
Footbionics ecommerce website is built using Zest, a proprietary platform of Zeald Ltd. Zest is a stable and robust website platform, which features simple and advanced content management options, and full-featured ecommerce solutions. It is designed and built in New Zealand, and powers thousands of Kiwi websites. It has a secure server and use industry standard data encryption for transmission of any personal information.
When paying for an order online, you will be directed to a secure Windcave and PayPal site, depending on which payment gateway you’ve selected, for payment that is independent of the website.
Windcave and PayPal are committed to protecting your privacy whenever you buy goods or services from a merchant that uses Windcave and Paypal payment solutions (“Merchant”). Merchants will generally use Windcave’s and PayPal’s payment solutions when customer uses a credit or debit payment card over the internet, telephone, fax, unattended or integrated electronic funds transfer at the point of sale (“EFTPOS”) system (collectively “Transactions”).
Windcave and PayPal recognizes its responsibility to keep all personal information confidential at all times. Any information that Windcave and PayPal acquires in connection with such Transactions is kept confidential, whether the information is acquired directly from a cardholder or Merchant. Windcave and PayPal protects personal information – at a minimum – to the Payment Card Industry Data Security Standards (“PCI-DSS”). To learn more about PCI-DSS, please see our PCI-DSS section below, or visit the PCI Security Standards Council’s website, at: https://www.pcisecuritystandards.org/